Answers to your questions
Products
When will you get the model ship back?
We cannot plan to buy second-hand model ships and therefore we cannot tell you when we will get the model ship again.
For new goods , we can ask the manufacturer whether they can still make models from the original model. Once the original model is broken, not a single ship model can be produced.
Can you let me know when the model ship is available again?
We understand that you want to be informed. Unfortunately, this is not possible due to the volume. We ask that you check regularly yourself.
pay
What payment methods do you have?
We offer you the option to pay via PayPal, Sofortüberweisung or bank transfer.
I have selected bank transfer but would like to pay with PayPal. Is that possible?
Of course that's possible. Write us an email with information and transfer the money to us?
Shipment
Which countries do you ship to?
We ship to:
Austria, Belgium, Canada, Croatia, Denmark, Estonia, Finland (except Åland), France, Germany, Greece (except Athos), Hong Kong, Hungary, Israel, Italy (except Livigno, Vatican City, San Marino), Japan, Latvia, Lithuania, Luxembourg, Netherlands, Norway, Poland, Portugal (except Madeira, Azores), Slovenia, Spain (except Canary Islands, Ceuta, Melilla), Sweden, Switzerland, United Kingdom, United States of America (USA)
How much are the shipping costs?
The shipping costs depend on the zone or country. You can find the shipping costs here.
How long does delivery take?
The shipping time depends on the country. You can find out the exact times here .
Can I track my shipment?
We use parcels and goods mail as shipping methods for Germany. You can see where a parcel is at any time.
The goods mail , on the other hand, also has shipment tracking, but less shipment data. The big advantage is that the goods mail is sent with the mail stream and usually reaches you within one day.
Your question wasn't included? Then please write to us using the contact form . We look forward to your message.